Terms of service
OVERVIEW
Welcome to The Tennis Palette.
Throughout the site, the terms “we”, “us”, and “our” refer to The Tennis Palette. By accessing our website, purchasing our products, or using any part of our services, you agree to be bound by the following Terms of Service, including all policies referenced herein.
The Tennis Palette offers exclusive tennis-inspired artworks, limited editions, and collectible pieces designed for art and tennis enthusiasts worldwide.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you may not access the website or use our services.
SECTION 1 — ONLINE STORE USE
By using this website, you confirm that you are at least the age of majority in your country or jurisdiction of residence.
You agree not to use our products or services for any illegal or unauthorized purpose or violate any applicable laws in your jurisdiction.
Any breach of these Terms may result in immediate termination of access to our services.
SECTION 2 — PRODUCTS & ARTWORKS
The Tennis Palette specializes in artistic and collectible products inspired by tennis culture.
Due to the artistic and handcrafted nature of certain products:
Small variations in texture, color, finish, or dimensions may occur.
Colors may appear differently depending on screen settings and devices.
Limited edition artworks may vary slightly from digital previews.
These variations are not considered defects.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
All artworks, designs, images, graphics, branding elements, and visual concepts remain the intellectual property of The Tennis Palette and may not be reproduced without written authorization.
SECTION 3 — ORDERS & ACCEPTANCE
All orders are subject to approval and availability.
After placing an order, you will receive a confirmation email acknowledging receipt of your purchase request. This does not constitute final acceptance of the order.
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including suspected fraudulent transactions, unauthorized resale activity, pricing errors, or inventory inaccuracies.
Custom, made-to-order, and limited edition items may require additional production time.
SECTION 4 — PRICING & PAYMENTS
All prices displayed on the website are subject to change without notice.
Unless otherwise stated, prices do not include:
Shipping fees
Import duties
Customs charges
Local taxes or VAT
International customers are solely responsible for any customs or import charges required by their country.
We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been placed.
SECTION 5 — SHIPPING & DELIVERY
Delivery timelines are estimates only and are not guaranteed.
The Tennis Palette is not responsible for delays caused by:
Shipping carriers
Customs processing
Weather conditions
International logistics disruptions
Events beyond our reasonable control
Risk of loss and ownership transfer to the customer once the order has been delivered to the shipping carrier.
Customers are responsible for providing accurate shipping information. We are not responsible for lost shipments caused by incorrect addresses provided during checkout.
SECTION 6 — RETURNS & REFUNDS
Due to the exclusive and collectible nature of our artworks, all sales are considered final.
Returns or refunds are accepted only in cases where the product arrives damaged during shipping or arrives with a manufacturing defect.
To request assistance, customers must contact:
contact@thetennispalette.com
within 14 days of delivery and provide:
Order number
Photos of the damaged packaging
Clear images of the product condition
Unauthorized returns will not be accepted.
For complete details, please review our Return & Refund Policy.
SECTION 7 — INTELLECTUAL PROPERTY
All content available on this website, including but not limited to:
Artwork
Images
Logos
Text
Product designs
Branding
Graphics
Videos
Layouts
is the exclusive property of The Tennis Palette and protected under international copyright and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or commercially used without prior written permission.
SECTION 8 — THIRD-PARTY SERVICES
Our store may include access to third-party services, tools, payment providers, or external websites.
We are not responsible for the content, policies, or practices of third-party platforms and encourage users to review their respective terms and privacy policies.
SECTION 9 — DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
The Tennis Palette does not guarantee that:
The website will operate uninterrupted or error-free
Product images will perfectly match physical products
Services will always be available without interruption
To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
SECTION 10 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, The Tennis Palette shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:
Use of the website
Purchase of products
Shipping delays
Loss of data
Business interruption
Third-party services
Our maximum liability shall never exceed the amount paid for the purchased product.
SECTION 11 — PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information necessary to complete purchases and improve the customer experience.
SECTION 12 — GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where The Tennis Palette operates, without regard to conflict of law principles.
SECTION 13 — CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
Changes become effective immediately upon posting on the website.
Continued use of the website following any modifications constitutes acceptance of those changes.
SECTION 14 — CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
contact@thetennispalette.com